City Parking Officers
Job No:
COG1405
Location:
Bundall
- Permanent Full Time, Fixed Term Full Time and Casual positions available
- 38 hours per week, 9-day Fortnight
- $2,655.98 per fortnight plus attractive allowances
- Position Brief - City Parking Officer
About the team:
Situated in the Planning, Regulation and Services Gold Coast department, the City Inspectorate Branch is responsible for enforcement of the City’s standards and local laws, across building, community, public safety and environmental health compliance to protect safety and amenity for the City’s residents and visitors. The community compliance business unit is responsible for patrolling and enforcing parking laws in Paid Parking and Timed Parking areas, off-street regulated parking areas, designated disabled parking bays, and respond to and investigate complaints and breaches of parking regulations. Review and manage unpaid parking fines and related disputes.
About the role:
We are seeking motivated and organised individuals to join our City Parking team. This is an exciting opportunity within the City Inspectorate Branch, with multiple positions available across permanent, fixed-term, and casual employment. City Parking operates 7 days a week and shifts can be varied in length and scheduled at different times depending on operational requirements.
Responsibilities and duties of the role include, but are not limited to:
- Providing timely and accurate responses to regulated parking issues.
- Interpretation and application of applicable State legislation and Local Laws.
- Proficient use of mobile applications and software programs.
- Issuance of Penalty Infringement Notices.
We’re looking for people who:
- Have strong customer service skills.
- Have demonstrated ability to manage conflict situations.
- Are positive, friendly and work well within a team environment.
- Have excellent interpersonal and oral communication skills with an ability to utilise active listening techniques.
- Can efficiently manage time and prioritise your workload within reasonable time frames.
- Are able to maintain a high level of fitness to meet the physical demands of the role.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
- 9-day fortnight – enjoy a long weekend every fortnight!
- Access to 350+ fitness facilities through Fitness Passport for you and your family
- 4 free confidential counselling sessions a year for you or your immediate family
- A stable working environment with job security
- A professional, and inclusive work environment working with modern equipment
- Free parking
- Uniform, tools and PPE provided
- A work environment committed to safety as our number 1 priority
- Opportunities to work overtime to increase your take home pay
- Clear paths for career progression and advancement - whether you are interested in moving into a leadership position or upskilling with specialised training, we have plenty of opportunities for you to reach your personal and professional goals.
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply:
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person: Kirsty Wiik
Contact Email: kwiik@goldcoast.qld.gov.au
Closing Date: Tuesday, 10th February 2026 11:59pm
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.